At Phoenix Nail & Spa Acworth, we stand by the quality of our work and are dedicated to ensuring you love your experience with us. Our 7-Day Guarantee Policy is designed to address any concerns with your nails promptly and professionally.
– No changes to color or design will be made under this policy.
– We are happy to fix any lifting, chipping, cracking, or broken nails within 7 days of your service.
– The 7-day guarantee does not apply to regular polish.
– Customers are responsible for their choice of color.
If you’re unable to visit the salon within the 7-day window, please give us a call. We’ll do everything we can to help resolve your concerns remotely or arrange a solution that works for you.
If your experience didn’t meet your expectations, we’d love to hear from you. Share your feedback by emailing us at Phoenixnailspa30101@gmail.com, so we can address your concerns and continue improving.
Your happiness is our priority, and we look forward to serving you again!